State Farm® Insurance Agent Dave Williams

"Sholeh has been such a great insurance agent! She has given me advice through and through, and continues to help me with understanding my policy and the changes that come along with it. I feel that my car insurance policy keeps me very safe and I feel that I am protected well. Thank you for all that you do Sholeh!!"

"Just an all round great staff and a great place to have your insurance needs met! Jennifer is the absolute best, she always goes way above and beyond! At this point she is not just my insurance lady she is a friend, and that means alot these days. She always has my back! Best rates, very prompt on taking care of business, and very friendly! You cant go wrong when choosing Dave Williams State Farm!!!!"

"First of all, I just want to say I LOVE my agent, Sholeh. She has always been quick to communicate and get back to me and solved and explained numerous situations and scenarios as they arise. It gives me a lot of peace of mind to have an agent that is so responsive. Lately, I have been quite annoyed with what I think is State Farm corporate, they are slow and having issues with their system. They pulled from my account (when I do not do or allow auto-pay) and due to a "queue" still have a car on my bill that was canceled three bills ago. In both cases my agent was able to solve and explain. She's really the only reason I stay with them, or else I would look for other insurance especially after the automated charge."

"We have been with this agency for 6 years. The are really on the ball! Always there to answer any questions about our policies. We live on the coast and their help to guide us with coverage that we needed was excellent. All around excellent agency. Would highly recommend,"

"I was with State Farm for 21 years until this horrible experience the most unprofessional office staff. I had a wonderful agent that retired. Going to this one was a huge mistake. I've had to go in person over three times to face to face request that they fix my mailing address and phone number. After the third time they did get my phone number right, but not my mailing address. Face to face because they wouldn't return my phonecalls. I asked Jenifer in person each time to email me any correspondence in regard to my insurance instead of texting me (which I pointed out was unprofessional and unwelcome). She agreed to email me instead of texting me. However she never emailed me and when a payment issue arrose in the auto draft system when I changed credit cards, I received no notification at all from this office. My insurance lapsed with no warning at all that anything was wrong. Jenifer claims she "texted" me instead of upholding her agreement to email me. However, I have text messages from before and after the event yet nothing about any payment. I guess she sent it to another number as has been the case before with them magically getting my number swapped with someone else's. I had to learn of this by notification by the State of FL that my registrations were to be revoked as well as my license suspended. I'm stuck out of state unable to legally drive right now. When I brought this to her attention that I checked my emails and all messages, voicemail, ect and had no notice from her, she hung up on me. I had to go through the State Farm National line because she had refused to talk to me on the phone in the first place. Even with someone from the main help line having to request her to talk on the phone she still hung up like an angry child because I pointed out a fault that was her error. What kind of office refuses phonecalls from their clients? Not just a random call but refuses to set up a time for a phone conference or anything of the like? Refuses to email, refuses to talk on the phone when she deems "a text should be enough." Complete arrogant trash. I've never had any assistance out of this office for anything. Always having to go around then and work with the main helpline instead. However for some reason some issues cannot be resolved by the main helpline and have to be dealt with by your represenative... and although each time the help line reps have been helpful and apologetic about having to be involved, they would redirect me back to this office where nothing seems to get done right or on a professional level. So I am done with both. I am taking my three vehicles elsewhere."

"Dave is great...he explained the ins and outs of insurance in a very clear and frank way, with no pressure, when I went to ask him about taking a life insurance policy. and worked with him on a life insurance policy. And I can't say enough about Sholeh! When our homeowners insurance was suddenly cancelled she was WONDERFUL...professional, funny, thorough, effective, smart, and a great communicator. So pleased and grateful for her!"

"Jennifer at Dave Williams StateFarm is AMAZING. She went above and beyond to assist me with a personal matter. She ensure that I was taken care of and situated. She definitely embodied the characteristics of what great customer service mean/is. I definitely recommend. They’re willing to work with you, through all the little obstacles that life may throw at you. THANK YOU again!!!!"